1. Information We Collect
When you register and use 7 bet casino, we collect several categories of personal information to deliver a safe, personalised, and legally compliant gaming experience. The types of data we process include the following:
- Account information: your full legal name, date of birth, nationality, email address, mobile number, and a government-issued ID or other documents submitted for identity verification (KYC).
- Financial data: transaction history, deposit and withdrawal amounts in Philippine Peso (₱), payment method details such as e-wallet identifiers or bank account references, and records of promotional credits applied to your account.
- Device and browser data: IP address, browser type and version, operating system, screen resolution, device identifiers, and approximate geolocation derived from your IP. This data helps us detect fraud and ensure platform stability.
- Usage data: pages visited, games played, session duration, betting history, search queries within the platform, and click-through patterns. This helps us improve the user experience and tailor content to your preferences.
- Communications: any messages you send to our support team, feedback you submit, and responses to any surveys or promotions you participate in.
We collect only what is necessary for the purposes described in this policy. You are not required to provide all information, but withholding mandatory data (such as identity documents) may prevent us from activating your account or processing withdrawals under Philippine regulatory requirements.
2. How We Use Your Information
7 bet casino processes your personal data for clearly defined, lawful purposes. We do not use your information for any purpose beyond what is described here without obtaining your explicit consent or unless required by Philippine law.
- Account management: creating, verifying, and maintaining your player account, including identity verification and age confirmation as mandated by PAGCOR regulations.
- Service delivery: enabling access to casino games, live dealer tables, sports betting markets, bingo rooms, and processing deposits and withdrawals in Philippine Peso.
- Security and fraud prevention: detecting unusual activity, investigating potential breaches, preventing multi-accounting, and cooperating with law enforcement where legally required.
- Legal and regulatory compliance: fulfilling obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act, and any directives issued by PAGCOR or the National Privacy Commission.
- Customer support: responding to your enquiries, processing complaints, and improving the quality of our help resources.
- Platform improvement: analysing aggregated usage patterns to enhance game performance, navigation, mobile responsiveness, and overall user experience across devices.
- Marketing communications: sending you relevant promotions, bonus offers, and platform updates by email or in-platform notification, subject to your communication preferences. You may opt out at any time through your account settings.
The legal bases for processing include the performance of a contract (your account agreement), compliance with legal obligations, legitimate interests in operating a secure and functional platform, and, where applicable, your explicit consent.
3. Cookies & Tracking Technologies
7 bet casino uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. A cookie is a small text file placed on your device when you visit the site. We use the following categories of cookies:
- Strictly necessary cookies: required for core functions such as session authentication, security tokens, and load balancing. These cannot be disabled without breaking the platform.
- Functional cookies: remember your preferences, such as language settings and last-visited game categories, so you do not need to reconfigure them on every visit.
- Analytics cookies: collect anonymised data about how visitors interact with the platform, helping us identify pages that need improvement. No personally identifiable information is shared with analytics providers.
- Marketing and session-replay cookies: used only where you have provided consent, to understand user journeys and deliver relevant promotional content within the platform.
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features. Most modern browsers allow you to block third-party cookies while keeping first-party functionality intact. By continuing to use 7 bet casino after being presented with our cookie notice, you acknowledge and accept our use of cookies as described above.
4. Data Storage & Security
All personal data collected by 7 bet casino is stored on secure servers protected by industry-standard technical and organisational safeguards. We use 256-bit SSL encryption for all data in transit and apply encryption at rest for sensitive fields such as payment references and identity document scans. Access to personal data is strictly limited to authorised personnel who need it to perform their job functions, and all staff handling personal data are bound by confidentiality obligations.
We retain your personal data for as long as your account remains active and for a minimum of five years following account closure, as required by Philippine anti-money laundering regulations. After the applicable retention period, data is securely deleted or anonymised. While we take every reasonable measure to protect your information, no internet-based platform can guarantee absolute security; we therefore encourage you to use a strong, unique password and to enable any two-factor authentication options available in your account settings. In the event of a data breach that poses a risk to your rights and freedoms, 7 bet casino will notify the National Privacy Commission and affected users in accordance with the timelines required by the Data Privacy Act of 2012.
5. Sharing Data with Third Parties
7 bet casino does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only in the circumstances listed below, and only to the extent strictly necessary:
- Payment processors: licensed Philippine e-wallet providers, banks, and payment gateways receive the minimum financial data required to process your deposits and withdrawals in Philippine Peso.
- Identity verification providers: third-party KYC and document verification services process your identification documents solely to confirm your identity and age as required by PAGCOR.
- Game content providers: software studios that supply casino games, live dealer streams, and sportsbook data may receive anonymised session data to ensure game integrity and resolve disputes.
- Regulatory and law enforcement authorities: we are legally obligated to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or law enforcement agencies when required by valid legal process.
- Platform analytics and security vendors: aggregated, non-identifiable usage data may be shared with service providers who help us monitor platform performance and detect fraud.
All third-party partners who receive your data are contractually required to maintain confidentiality, implement appropriate security measures, and use the data only for the specific purpose for which it was shared. We do not transfer personal data outside the Philippines except where permitted by the Data Privacy Act and where adequate safeguards are in place.
6. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 7 bet casino. We are committed to honouring these rights promptly and transparently.
- Right to be informed: you have the right to know what personal data we hold about you, why we collect it, and how it is processed. This Privacy Policy fulfils that obligation.
- Right of access: you may request a copy of the personal data we hold about you at any time. We will respond within a reasonable period and in a format that is clear and understandable.
- Right to correction: if any of your personal data is inaccurate or incomplete, you may request that we update or correct it. You can also update basic profile information directly through your account settings.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations under Philippine law.
- Right to object: you may object to the processing of your data for direct marketing purposes at any time. Once you exercise this right, we will immediately stop using your data for that purpose.
- Right to data portability: where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to lodge a complaint: if you believe your rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.
To exercise any of these rights, please contact our support team using the details provided in Section 9 of this policy. We may ask you to verify your identity before processing your request to protect your account security.
7. Protection of Minors
7 bet casino strictly prohibits access by individuals under the age of 21 in accordance with PAGCOR requirements for online gaming in the Philippines. We do not knowingly collect personal data from minors, and our registration process includes age verification steps designed to prevent underage sign-ups. If we become aware that a user is under the legal age, we will immediately suspend the account, delete any personal data collected, and forfeit any associated balances in line with our Terms and Conditions.
Parents and guardians who believe a minor may have accessed the platform using their identity or payment details are encouraged to contact our support team immediately so that the situation can be investigated and resolved without delay. We also support the use of parental control software to restrict access to online gaming sites on shared or family devices. Protecting young people from potential gambling-related harm is a responsibility we take seriously, and it forms part of our broader commitment to responsible gaming. More information about our responsible gaming tools and self-exclusion options can be found on our Responsible Gaming page.
8. Updates to This Privacy Policy
7 bet casino may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or guidance issued by the National Privacy Commission. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, send a notification to your registered email address or display a prominent notice within the platform. We encourage you to review this policy periodically so that you remain informed about how we protect your personal data.
Your continued use of the platform after any changes have been published constitutes your acknowledgment of the updated policy. If you disagree with a revised version, you are entitled to close your account and request deletion of your personal data, subject to our legal retention obligations. We will not retroactively apply new data practices to information already collected without providing prior notice and, where required by law, obtaining your renewed consent. This policy should be read alongside our Terms and Conditions and Responsible Gaming resources, which together form the full framework governing your use of 7 bet casino.
9. How to Reach Our Support Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please do not hesitate to get in touch with us. Our team is available around the clock to assist players across the Philippines with data privacy matters, account security questions, and any other concerns you may have.
- Email: [email protected]
- Help resources: visit our FAQ page for answers to the most common questions about data, accounts, and transactions.
- Account support: log in to access your account settings and manage your communication preferences or data requests directly.
We aim to respond to all privacy-related requests within five business days. For formal complaints that cannot be resolved through our internal support process, you may escalate your concern to the National Privacy Commission of the Philippines. We take all data privacy concerns seriously and will work diligently to resolve any issue in a fair, transparent, and timely manner. Thank you for trusting 7 bet casino with your personal information — we remain committed to keeping it safe.
Ready to Play with Confidence?
Now that you understand how 7 bet casino handles your data, join thousands of players across the Philippines enjoying slots, live casino, sports betting, and bingo — all on a secure, mobile-friendly platform.